Who we are
Our website address is: https://smiths-shoes.com.
Smith’s Shoes respects your privacy and is committed to protecting it. We will not sell, trade, or rent any of your personal information to any third party. If you have further questions regarding site security, please feel free to contact us.
During registration for your customer account, we collect and implement your personal data in order to finalize the order process, as well as customize your personal shopping experience, and contact you for marketing purposes (only if you opt-in).By creating an account, you agree that Smith’s Shoes located at 3857 South Street Lafayette, IN 47905 may use the data you entered to inform you by e-mail about the contents and/or products selected by you. You may revoke your consent at any time with effect for the future, either by written notice or by logging into our web site and notifying us via the Contact Form. You may also unsubscribe from any newsletter via the link provided at the end of each newsletter. We transfer your data to our service providers only for data administration and hosting purposes. Your credit card and billing information is always encrypted and is never included in data that’s shared.
All of your transactions are protected by SSL encryption software. We guarantee that every purchase you make at Smith’s Shoes is 100% safe.
At times, we may send you an email or contact you via telephone about your order. On rare occasions, a single number miskeyed in a zip code or credit card number will prevent order processing and since credit card authorization is secured at the time of shipment, it is possible that payment may be declined. If you receive an email and/or voicemail regarding the necessity of personal contact, call us at 765-448-1577.
Always get a name. When regarding personal and/or sensitive information, always know the name of the person you are talking to.
Do not email sensitive information. As a general rule, never send your credit card information via email as they can be easily intercepted by outside sources.
We will NEVER request sensitive information be sent via email!! If you receive any suspicious request claiming association with Smith’s Shoes outside this policy please contact us at 765-448-1577. We will never request sensitive personal identification such as Social Security, EIN, Drivers License, or Mother’s maiden name.
We will NEVER contact you via our Online Chat or any other form of third-party instant messaging program. Never give anyone sensitive information about your order via online chat. If you are contacted by a party requesting sensitive information about your order (address, full name, credit card, etc.) or past business with Smith’s Shoes either through our Online Chat or any other form of instant messaging (AOL, Yahoo!, etc.), the party is committing fraud. Leave the conversation open and immediately call us toll-free at 765-448-1577. We also do not accept orders through LiveChat.